Privacy Policy

Last Updated: August 9, 2026

At Code Cluster, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. About Code Cluster

Code Cluster is a digital technology and marketing company providing website design and development, digital marketing, search engine optimization (SEO), application development, graphic design, WordPress development, and related digital services.

Business Name: Code Cluster
Website: https://code-cluster.com
Email: support@code-cluster.com
Phone: +91 8918441345
Address: Rabindrapally, Suri, West Bengal – 731101, India

2. Information We Collect

We may collect information that you voluntarily provide when you:

Submit an enquiry or contact form
Request a quotation
Purchase our services
Contact us by email or phone
Communicate with us regarding a project
Provide information required for delivering our services
Subscribe to our communications

The information we may collect includes:

Full name
Business or company name
Email address
Phone number
Billing information
Business address
Website or social media information
Project requirements
Other information voluntarily provided by you

We only collect information that is reasonably necessary for providing our services and operating our business.

3. Payment Information

Payments for Code Cluster services may be processed through third-party payment gateway providers.

When you make a payment through our website, your payment information may be collected and processed directly by the applicable payment gateway provider.

Code Cluster does not intentionally store complete debit card numbers, credit card numbers, CVV numbers, UPI PINs, net banking passwords, or other confidential payment credentials on its own servers.

Payment transactions are subject to the terms, privacy policies, and security practices of the respective payment service provider.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

This information may be used to maintain website security, improve website performance, analyze website usage, and provide a better user experience.

5. How We Use Your Information

We may use the information collected from you to:

Respond to enquiries and requests
Provide quotations and proposals
Deliver our services
Process payments
Maintain transaction and business records
Communicate with customers
Provide customer support
Manage projects
Improve our website and services
Prevent fraud and unauthorized activities
Maintain security
Comply with applicable laws and legal requirements
Send relevant promotional communications where permitted

We will not use your personal information for unrelated purposes without an appropriate lawful basis or your consent where required.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may be used to:

Remember user preferences
Improve website functionality
Analyze website traffic
Understand visitor behaviour
Improve marketing and advertising activities

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

Code Cluster may use trusted third-party service providers to support our business operations. These may include:

Payment gateway providers
Website hosting providers
Analytics providers
Email and communication services
Advertising and marketing platforms
Security and fraud-prevention services

These third parties may process information as necessary to provide their respective services and are subject to their own terms and privacy policies.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Manage customer relationships
Maintain project records
Maintain financial and accounting records
Resolve disputes
Meet applicable legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Sharing of Information

Code Cluster does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We may share relevant information with trusted service providers, contractors, payment processors, hosting providers, professional advisers, or other parties where necessary to provide our services or operate our business.

We may also disclose information when required by law, legal proceedings, governmental authorities, or when reasonably necessary to protect the rights, safety, security, and property of Code Cluster, our customers, or others.

11. Business and Project Information

Customers may provide Code Cluster with business information, website content, branding materials, documents, project files, or other information required for completing a project.

Such information will be used only as reasonably necessary to provide and manage the requested services.

Customers should not provide passwords, payment credentials, or other highly sensitive information through ordinary contact forms, email, or unsecured communication channels unless specifically requested through an appropriate secure process.

12. Marketing Communications

Where permitted by applicable law, Code Cluster may contact you regarding our services, offers, updates, or other relevant business information.

You may request to stop receiving promotional communications at any time by contacting us at:

support@code-cluster.com

13. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information held by us
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Object to certain uses of your information
Request information about how your information is processed

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section.

14. Children’s Privacy

Our website and services are intended for general users, businesses, professionals, and organizations.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

15. External Links

Our website may contain links to third-party websites, services, or platforms.

Code Cluster is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

Code Cluster may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Code Cluster handles your personal information, please contact us:

Code Cluster
Address: Rabindrapally, Suri, West Bengal – 731101, India
Email: support@code-cluster.com
Phone: +91 8918441345
Website: https://code-cluster.com

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.